Privacy Policy
What personal data we collect and why we collect it
Contact forms
If you complete our contact / quote request form we keep your information to help us process your request.
Cookies
What are cookies:
Cookies collect anonymous information about use of our website and do not identify individual visitors. Cookies are files stored on your computer, tablet or smartphone that help remember information about your visit. They can help us display information on websites relevant to the visitor. Almost all websites use cookies and the information helps develop content to improve the website.
Why we use cookies:
Cookies are essential to be able to provide you with some service. An example of this would be a cookie used to enable you to log into your account.
Analytics
Analytics cookies help sites understand how visitors navigate the website. Knowing this allow sites to deliver any important or relevant information more efficiently.
What information we collect when you buy from us?
When you buy goods from us, you are entering into a contract with us and we will require some personal information such as: full name, address, contact numbers and email address.
If you apply for a credit account we may apply to get information about you in the way of trade references and credit searches.
Our premises have CCTV in process for security monitoring.
We have taken extra measures to ensure that our IT infrastructure is secure.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How do we use your information?
Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:
- Contract – your personal information is processed in order to fulfil a contractual arrangement, for example to order your materials, attend your site to be able to create a template and returning to your site to install the materials.
- Consent – where you agree to us storing your information for contact.
- Legitimate Interests – this means the interests of us to transferring your data to a third party, for example where we order materials for you from our supplier and the supplier delivers them directly to you.
- Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes.
Ways that we may use your personal information, lawful reason as described above and whom we may share your data with.
| What we use your personal information for | Our reasons | Our explanation of legitimate interests | Who we share your information with and why |
| Process your orders | Fulfilling a contract | N/A | N/A |
| Storing payment cards | N/A | N/A | N/A |
| Storing your contact details | Consent | For future contact or verification of materials used. For example, if you wanted us to repair a worktop we may need to look up your records to confirm the material you purchased. | Held internally only |
| To report financial crime (fraud) | Public task | Legal Obligation/legitimate interests | Authorities |
Requests related to your Personal Information
You can contact us any time to find out what information we hold about you or to request a copy. If you require us to amend or delete your personal data, you should email : [email protected]
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We are committed to keeping your information safe and secure and we employ appropriate technical and organisational security measures to prevent loss of or unauthorised access to your information.
